This is the first time I ordered flowers, they are beautiful. I thought you were putting them on starting December 1 in which case I would have removed the Thanksgiving flowers. I feel they are placed where they could belong to anyone. I felt they would be closer to the grave. This is very disappointing to me. However it was well worth it they are lovely.
Response from the owner:Hi Patricia, thank you so much for your kind words about the flower decorations. We truly appreciate you taking the time to share your experience, and we’re very glad to hear the flowers were beautiful.
We apologize for any confusion regarding timing and placement. Because several neighboring niches already have permanently placed vases, we positioned your decoration as close to your loved one’s niche as possible without disturbing those existing items. We understand how important it is for these tributes to feel personal and properly placed, and we’re sorry for any disappointment this may have caused.
If you ever have questions about placement or would like us to make adjustments where possible, please don’t hesitate to contact us at (630) 968-6590. We’re always here to help ensure your loved one’s memorial is honored with care.
